The “I Do It, Too” Principle of Management

Have you ever been caught off guard by behavior of others and realized later that you are doing the same thing? How about driving slower than some traffic in the fast lane? How about discovering you have 11 items in the 10 items express lane? This sort of frustration can lead a tired, grumpy individual to lose their cool and sometimes cause some real anxiety where none was needed.

In dealing with others at various levels instead of getting frustrated get real: tell them you’ve done it, too (assuming you have), turn it into a teachable moment, and steer the in the right direction. It takes a bit of humility, but can really change the dynamic of a situation.

Sous Vide

I’d like to get a sous vide machine (immersion circulator) and then I can sous vide all the things.  But the problem is that I can imagine a situation where the following happens:

Daughter: “Dad, corn flakes don’t need to be sous vide.”

Me: “You don’t know that.”

Core Competencies Part II

Let’s say that you have figured out what your primary core competency is from the list of 31. That is to say the one that you start with, the one that is innately wired to your person and the lens that you tend to use to drive change in your life.  It’s really valuable to get a handle on that, but then you realize that you have thirty or so other competencies that you’re not using at full capacity.  There are key steps to getting these under your belt, and the first step is to begin memorization of the competencies.  This probably seems tedious, but the reality is that there are very few people out there who can’t memorize given the right technique.  I’m not going to tell you how to create a memory palace, but check out Ron White’s intro material [I’ve been through his 30 day course on CD].  With a memory palace you can store information, in sequence, and recall it with relative ease. I’ve used it to memorize The 21 Irrefutable Laws of Leadership.

Upon memorizing the core competencies you can begin understanding their use in your day to day interactions with both business, your direct reports, and for personal development.  It is worth noting that this can take a lifetime.  If you spent a month focusing on each one you’d still take nearly 3 years at which point in time you might need to circle back around and start over because you’d probably have learned enough in the first pass that you’d want to take a second pass and learn more.  It is worth noting that competencies that you don’t have under your belt very well may require some time of meditation and pondering to understand their value to you.  It may be simple to understand the value of these various competencies, but you want to grasp their personal implications.

After understanding the competencies you’ll want to review the competencies daily.  If memorization is not on your current priority list take some time to write them down on a 3X5 notecard to look at during down times or before your day starts.  By having them fresh in your mind your neurological framework will literally have an increased likelihood of applying them rather than just hoping you remember them and hoping that you might apply them.  Take time to take the information into your conscious thoughts.

After your day make sure you have some time for reflection.  This can be great for all sorts of problem solving and stress reduction, but also as a measure to consider how you used the core competencies, how you might not have used the core competencies, and how you plan to use them tomorrow.

What competencies seem the least like you today?

Pencils image Creative Commons: Cleidi Isabel.

Personality Models Part I

Somewhere in the last decade I began learning about the DiSC Personality Model.  I first became aware of them through a friend who pointed me to Manager-Tools.com.  They’ve got an excellent podcast series on the DiSC framework and my attempt to duplicate it here would be less valuable at present than your listening to the series.  Rather than spend time writing about the DiSC model by itself I’d like to share a conversation I had with a friend who has a degree in psychology.  I had asked her whether or not the personality models were actually relevant in any way in light of more recent psychological research.  I’d hate to recommend folks check out the DiSC model with it being complete rubbish.

As it turns out these systems are effective starting points for learning how to interact with your direct reports and team as a whole.  In addition it is recommended by many to do a personality test before hiring on a team member to confirm that they’re aware of their own personality attributes as well as being able to ask specific pre-hiring questions about how they handle their weaknesses.  My friend shared about how someone she knew had been asked how he handled not being a heavy data collector and his answer was great: he hired people around him that had that as a strength and worked on allowing their strength to support his weakness.

Using DiSC as a starting point for growth and development and not an excuse for inaction (I was born that way is a lazy personality excuse).  Take time to understand these profiles for your own betterment and for greater ability to interact with folks from all walks of life. If you’ve learned another two-factor model for personality evaluation check out this great translator on wikipedia.

The 21 Irrefutable Laws of Leadership

I have read a number of books on leadership, and I intend to read many more, but The 21 Irrefutable Laws of Leadership stands out as a great summary list of qualities you want to cultivate in yourself.  It was so impressive that I committed the list to memory. The book’s purpose is to give you a list of laws, or attributes, that you need to be aware of, understand their value, and then to encourage you to seek to develop those attributes in yourself.  The Laws are:

  1. The Law of the Lid
  2. The Law of Influence
  3. The Law of Process
  4. The Law of Navigation
  5. The Law of Addition
  6. The Law of Solid Ground
  7. The Law of Respect
  8. The Law of Intuition
  9. The Law of Magnetism
  10. The Law of Connection
  11. The Law of the Inner Circle
  12. The Law of Empowerment
  13. The Law of the Picture
  14. The Law of Buy-In
  15. The Law of Victory
  16. The Law of Momentum
  17. The Law of Priorities
  18. The Law of Sacrifice
  19. The Law of Timing
  20. The Law of Explosive Growth
  21. The Law of Legacy

I expect to go into these in more detail in future blog posts because each one has an entire chapter dedicated to it and writing a terse description of each law is probably a hair too terse.

As a leader understanding how to unpack each one of these principles will help you guide your team to excellengce and to help them lead others to excellence.  It will build a Leadership Pipeline that can handle the varying demands on each layer because they have a root system that is feeding them, growing them, and allowing them to handle the daily tasks of a leader.

Core Competency

Have you ever met a person who has it all together? I’m sorry I worded that incorrectly: have you ever met a person who fooled you into thinking they have it all together? Those people irritate me because I’m constantly finding places to grow. The key difference between the “together” people and the rest of us is usually the combination of intention and discipline and understanding. What they’re understanding is probably their core competency. A core competency is a single value and decision making motive that drives a person’s actions. My core competency is developing others (this this blog), and so when I take first steps to learn something it is often driven by the desire to master something to teach it to someone else, or to have a parallel point of understanding to use for analogy in teaching someone else.

Check out this list of 31 Core Competencies that may contain the prime driver for your life.

Once you identify your core competency you need to then figure out how this helps you, how it limits you, and how to use it to grow yourself where your don’t have a core competency. I just mentioned above that I use my core competency (developing others) to motivate myself to grow, learn, experience, and change my current understanding. However, it means that I can also be weaker when I have to do something by myself that I can’t see helping me help others down the road. But I can also know this weakness about myself and choose to not let my core competency be a boat anchor, and instead I can be mature about my actions and move past that element that could hinder me.

Your core competency can then be paired with your personality type as a lens for understanding your perspective to both focus in on your goals, change your framing on life, and as a way to begin seeking personal growth to have development in areas you know you need to change in.

Core competency is a great place to educate yourself in, help others recognize, and to start mentoring your team in. It may help create productive breakthroughs for your whole organizations.

– the MGMT

The Jobs of a Manager

I was asked in an interview, “How should a first line manager split their time to fulfill their duties?” First: this is a great interview question because it asks two questions in one, and secondly: I had no clue to either answer. I gave a best guess based on my experience in volunteer leadership at church and failed miserably. But I got to have food for thought (that interview alone will lead to dozens of articles here) and I’m grateful for the answers it led to. There are multiple articles out on the Internet about this topic, but they tend to say the same things, so there’s consistency, and this article will add to the pattern.

Let’s take a look at (some of) the duties of a first line manager:

  • Receiving direction and initiatives from upper management
  • Coordinating administrative details
  • Hiring & firing
  • Team Accountability
  • Team Training
  • Team Coaching
  • Team Mentoring
  • Rejecting meeting invites for things that don’t specify why they should attend

The answer that it turns out my interviewer was looking for was a 50% split of duties above accountability and 50% from accountability down. What really happens in most organizations is not that. The top 50% is not the focus of this article, the bottom 50% is. We’ll cover the top 50% in other articles.

Accountability is critical to follow through and delivery, this blog will cover that in spades over time. But in the short term that manager is responsible for delivering results through resource allocation, prioritization, communication about what is expected when by whom and even consequences of failure. And lastly celebration of success when everything is delivered (the ability of accountability). This should be budgeted for 20% of their total work time.

Managers need to spend 5% of their time on training. This is an ongoing task for new hires, new policy implementation and new tech.

10% of a manager’s time should be spent purposefully coaching team members to improve their current job’s skills. This will help reduce mistakes, improve efficiency and increase trust in team interactions.

Another 10% should be alloted for mentoring. This is for career development within your team related to career growth. Employees who have “upward mobility potential” are happier, more focused and engaged. Employees with no visible hope of upward mobility are likely to drown in frustration of being trapped.

By having a known quantity or expectation this will let you say no to the right things deliberately and yes to the important things with confidence. There are few options out there for perfect management jobs, but you can begin making your choices for your self and your team to deliver excellence by scheduling these things on purpose.

– the MGMT

The Impact of Management

I have had a large number of weird and excellent experiences with management throughout my career. I’ve embarrassed myself in front of owners, C-level executives, VP’s and of course flung myself off of the cliffs onto the rocks of first line managers. Somehow I’m still employed. I’ve complained about leaders who have “jokingly” called me a racist [my friends would disagree], leaders who asked for a 360 feedback and then attacked me for being honest, and had leaders who decided personal growth was for the birds.

Managers can deliver culture, purpose, career growth, and opportunity. I’ve worked for leaders that made me want to fight in the trenches next to them and lay all of my energy and skills on the line. I’ve had leaders who made me feel like one of God’s gifts to the software field. They made their team their family – and I was a special part of that.

So philosophy of management should be cared for and taken in as a personal mission for those who lead. Something to be done deliberately because the default is entropy.

I want to be a manager because of what the best of what management can bring, and to help stop the spread of bad management.

– the MGMT

I Suck at Management

Saying you suck at something is a great way to get attention. Self deprecation means that people give you a lot of room for mistakes. But what if you’re an inexperienced student of a thing such as management? Well, then you start a blog to chew on the issues and topics for the development, growth, and mastery of said things.

This is that blog. Let’s learn together, grow together, and challenge one another’s assumptions. Then down the road we’ll stop sucking, we’ll start changing the cultures, bottom lines, and futures of those around us.

Cheers!

– The MGMT

Radius Dish Experiment

I’ve got this problem: I’ve got a bass guitar kit that has been sitting in my closet for a huge amount of time (it’s embarrassing) – and I really want to put it together.  So I’ve been working on learning about luthery (I even started a blog about it, but then killed it since I’m such a n00b) and I’m really stunned by how much awesome information is available on jigs, tools, and techniques available.  But I have a second problem: I don’t want to spend a lot of money and a lot of time making radius dishes, which are useful for making guitars, but I’d need to buy two of them, and I don’t really want to spend ~$100 per dish on a new one.  So I thought for a bit.  I examined what I needed, what I knew about materials, and what would help me get a radius dish without having to spend so much money (you need at least two for most guitars).  What I’m sharing here is an experiment that looks to accomplish ‘radiusness’ while also being a wee frugal and to my knowledge is untrod territory.

A dodedahedron

The starting radius dish circle.

Here you can see the dodecahedron (12 sided polygon) that I started by cutting a 24-ish inch polygon.  This will create the perimeter that my peg board will rest on and be stretched into it’s radius’ed shape with.  The pine is 2.5″ tall and it’s resting on a laminate piece of MDF that I got for a song at Ikea ($1.99? yes please).  The bevel on the ends is a 105º cut. Collectively it gives me about 77 inches of perimeter. I’d like to cut them down just a touch, but that changes the geometry. The middle of the radiused dish needs to be recessed down a mere 0.3 inches to create a 24 foot radius.

The sides and the center screw on the laminate

The Sides and the center screw on the laminate

So I cut the sides (as you already saw) and found the center of the piece of laminated MDF and then needed to mark my perimeter (just in case that would help me visually).  So I tied a string to the screw in the center and used the pencil to trace out a 24″ diameter.

The 24" diameter

the 24″ diameter

 

Then, with great fear and trepidation I put the 12 sides up and placed the screw through the center whole.

The screw through the center hole

The screw through the center hole

The sides have not been glued or anchored in any way other than through the natural tension provided through the pegboard.

I placed my level over the pegboard and measured down the 0.3″ (5/16) with my combination square and carefully screwed the screw into the laminated MDF.

The combination square over the level

The combination square over the level

You can see the end result here with the level floating over the slight concave of the radius dish.

The Radius with the Level over it

The Radius with the Level over it

After all of this I used one of my screw counter-sinks and carefully by hand pulled out enough material for the head of the screw to be counter-sunk.

the counter sink

the counter sink

And now – I have to sleep – so I won’t know how well this works until later this week when I get a chance to work on this and use it.  The good news is that it appears to be stable (even without anchoring the sides) and pressing into the dish seems to be somewhat firm (with only a tiny bit of give).  With the sanding paper I bought I’m hoping to get a nice clean bracing and then that will help with the go-bar deck, which I will have to work on next 🙂

From inside you can see the bow

From inside you can see the bow