So this weekend our fridge (which is just slightly older than two years) just totally stopped fridging and turned into a room-temperature-ator. Fortunately we have a special service warranty on our fridge. That way Sears can come out and service and take care of it. So I called up and attempted to get service quickly. Ha ha! Silly me. Why would I want cold foods? Room temperature is the way to go. Sears can’t schedule anyone to come out to my house until Tuesday late in the evening. So I scheduled for Wednesday morning which was a more convenient time for me. Not really, but since I’m going to have to go out to my garage fridge to get anything that I need to keep cold, I might as well do it an extra day so that the repairman can come when I’m home.
The other upside with my Sears call was that the guy on the other end of the phone barely spoke legible English. I have no idea what his name was, but his thick Spanish accent made ‘Greg’ a little bit hard to believe as his name. At least it wasn’t Peter Parker.
We bought a dishwasher from Sears about 6 weeks prior to it leaking. It just randomly started leaking where the tile meets the … dishwasher, haha. We called them and they told us to stop using it and they wouldn’t be out for almost 2 weeks. After they finally came out, the parts needed to fix it were backordered for a month. Then a really nasty smell started coming from the dishwasher – and it was unhooked, so we couldn’t run it, couldn’t do anything about the smell.
We’ve bought 4 appliances from them in one year. Jamison called the manager of the store to tell him about the smell and ask him what we were to do without a dishwasher for a month, etc. They finally just came out and replaced it with another new one.
We found out later that the first installer had hooked it up wrong – the backwash (for lack of a more accurate term) from the disposal was going into the dishwasher pipeline. NASTY!
Ewwwww! That’s rather gross. It doesn’t take a rocket scientist to install an appliance, but it takes a person that does know in & out pipes 😛