Punky Hair
Evie has her first official ‘hair style’ today. Its the Pebbles look, but there’s not much we can do to fix that 🙂
If You Happen Upon a Dell
If you buy a new Dell, or end up re-installig the OS from the Dell disks… make sure you check out the Dell Decrapifier. I recently had to use it on a new Dell and it worked wonders.
Customer Service Terms Lead to Turn-Offs
On the phone with a human being in India recently he related that he ‘owned’ my problem. It was his problem to resolve and he would do it. The problem, of course is that if he didn’t fix the problem then claiming that he owned the problem would just drive me to loathing hearing someone tell me that they were going to fix my problem by owning it. One of the problems with script based help systems, just like a touch-tone system, is that the language becomes boring, it become irritating to customers, and it can cause the customer to perceive a poor support experience. That is why live human being with a direction, but not a script, will be more useful. That of course is problematic because that requires training to actually know the product. It also requires people with personality and character.
I’m sure you’ve experienced this yourselves, but I’m writing it here just in case some CEO/Exec type person stumbles across it and decides he’s going to do something about it 🙂
Mormonism
I taught on Mormonism this weekend at church. The recording is up on the Holly Hills Bible Church site.
Cooking is a Science
Jessica and Abby are upstairs making blueberry muffins. Abby is helping put dry ingredients together and was stirring things. A bit too wildly, though. As Jessica was collecting strewn flour she said to Abby, “Cooking is a science. You have to have all of the right ingredients in it for the right reactions to occur.”
Abby replied, “Oh… are you going to call Spider-man?”
Classic!
Happy Day After Mothers Day!
Howdy you mothers, fathers, children, siblings and folk. This mothers day we went to Maggiano’s for dinner. Whoa. That was a mistake. Not because it was bad, but because it was too good. I will no longer be able to go to the Olive Garden and think, “This is descent Italian food.”  I will have to think, “This is acceptable Italian food.” I have officially been converted. I have had very few restaurant experiences where I was ‘converted’ but this was one of them. It was the P.F. Changs of Italian, the Ruth’s Chris of Italian, the Texas de Brazil of Italian.
Save up your money, find one, and get eating. Sure, its a bit pricier than Olive Garden, but zowie is it good!
Oh, and to my mom, Happy Mothers Day, I tried to call but you were in the nether-regions of Northern California, so apparently you could not be reached.
I Swear I Was Innocent
Yesterday evening I made the major sacrafice of going to the computer store [MicroCenter] 🙂 I needed to look at the price of computers to compare to other sources as my mother-in-law is going to be buying a machine soon. Abby came along so that she could sit in the car with me and talk about buying a recording studio (I keep telling Jessica that since Abby wants one, I should get her one). As we walked through the computer store I saw an employee messing with a flat panel display. Then I walked near the employee, Abby trailing behind, and discovered that he was alone for a reason: flatulence. Abby said to me seconds later, “Daddy, you’re stinky.” Ha ha ha!
My Force Field Blocked Your Mega-Lazer
I was just thinking about my childhood. For some people that would be a bad thing, but I think mine was pretty cool. I remember distinctly digging in my friend’s mom’s garden with him so that our G.I. Joe’s could have bases & forts. We never actually got around to playing with the G.I. Joe’s because we were too busy digging in the dirt. However, when we did actually play we always had extremely intense weapons. If your team was going to win you needed to have lazer equipped fighter jets that can blow the enemy into vapor.
And if you’re the enemy you need to have plasma-mega-ultra force fields (or force shields) that will block anything coming in. Otherwise, you could be toasted by the ultra-uber-mega lazer smashing ray of doom.
And we can’t have that!
Who Put Your Beard Back On?
Abby asked me last night who put my beard back on. I had shaved it off a couple weeks ago and she didn’t like it, but apparently she had gotten used to it because now she’s irritated that my hairs poke her in the head when she sits on my lap and I rest my chin on her head 🙂
What am I to do? I’ve got a bride who loves it and a child who wants me to look 14 again 😉
Abby’s Dance Recital
Here’s a video of Abby’s Dance recital. Its about 4 Megabytes in size. Sorry, my cell phone wrang as the dance started.
Or if you’re a glutton for punishment here’s the HUGE 105MB version.