Qwest, being the sort of company that prides itself for quality customer service, magically cancelled my modem order this week. Friday I ordered it (to fix my connectivity issue with the old modem I got from SBC) and asked that it be shipped next-day on Monday. Well, being that Tuesday is the next day after Monday I waited to call them until Tuesday night when the modem didn’t get here. The helpful person on the other end of the phone informed me the order had been canceled. She didn’t know why, or who I should shoot after finding, the order had simply been canceled. Anyway, she helped me get another one on order immediately – overnighted again. So, this one should get here tomorrow (Thursday) some time. Hopefully in the morning.

I called just now to make sure it was still on order, it is.