I went into the Cingular store last night to possibly buy one of their most expensive phones. I don’t write that to brag, it’s for work purposes. However, here’s why I didn’t upgrade my phone or change services:

1. The phone does not have insurance offered for it. That’s right, they want me to spend hundreds of dollars on a device that will get outdated… but if something happens to it they don’t even offer a way for me to insure it.
2. Because the device is a PDA I have to buy their $24.99 (USD) a month internet connectivity plan if I want to use the phone for anything other than a phone. Forget the fact that I could get a cable and plug the phone into my laptop and use it as an internet connection for a modem using only ‘phone minutes.’

I’m going to buy a Pocket PC from Dell and move on. This is really silly, Cingular.